Nordicware Naturals Wok

Shipping Information

Most orders are shipped out in 1-2 business days, but please allow a maximum of 5 business days for your order to be shipped out. Should an item go out of stock, you will be contacted for replacement or refund options. All tracking numbers will be included in the shipping confirmation email you receive at the time of package being shipped out.

We offer expedited shipping options at checkout should you need your order sooner. By selecting an expedited shipping option, we will place your order at the top of our shipping que and send out with faster delivery date service either from UPS or USPS.

Return Information

Your items are eligible for return as long as you have a receipt, items are able to be put back in original packaging, and the item is in new condition. Items must be returned within 14 days of original delivery date for a refund back to your original form of payment. Return made online are subject to a 5% restocking fee.

If no receipt is able to be provided, a store credit/gift card will be issued for the amount of the return. Please note that any items on sale, or marked as final sale are NOT eligible for return.

To make a return, you should mail your product to:

The Cook's Nook
219 N Main Street
McPherson KS, 67460

The purchaser is responsible for paying for return shipping costs. Shipping costs are non-refundable and we are not responsible for items lost in return transit, so you are encouraged to keep track of the tracking number.

Returns and exchanges are always welcome and reviewed on a case by case basis if criteria above is not met or you have questions regarding return eligibility. Please send any questions regarding a return or exchange to info@thecooksnookmcpherson.com or call us directly at: 620-241-7180